Trekohike Technologies

Challenges:

  • Safety Concerns: Limited real-time communication and tracking capabilities made it difficult to manage safety effectively, especially in remote areas.
  • Customer Experience: The lack of digital integration led to cumbersome booking processes and inadequate information provision, impacting the overall customer experience.
  • Operational Inefficiencies: Manual processes for route planning, guide scheduling, and customer management were time-consuming and error-prone.
  • Environmental Impact: Increasing foot traffic in sensitive ecosystems necessitated a sustainable approach to managing trails and educating tourists on conservation.