Trekohike Technologies

Challenges:

  • Global Visibility: Limited online presence restricted the agents’ ability to attract tourists from international markets.
  • Booking Inefficiencies: Reliance on traditional, manual booking processes resulted in errors, customer service issues, and inefficiencies.
  • Customer Engagement: Inadequate tools for engaging with potential tourists pre- and post-visit hindered building long-term relationships and repeat business.
  • Market Data Utilization: Insufficient data collection and analysis capabilities made it difficult to understand market trends and customer preferences.